10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My Viking Billing Service agent was very nice, courteous, knowledgeable and helpful in this situation. I’m just really glad I've got it all resolved. I appreciate all your work on this.
— MP
I just wanted to say that I was treated very nice, very fairly, things were explained to me completely. I totally understood and I do appreciate the friendliness of your people.
— JP
I spoke with Doug and he's definitely trying to help me with my situation and I appreciate that.
— CP
The person I spoke to was very pleasant and very helpful. She made what was a very painful experience a reasonable one for me. Thank you.
— BQ
My name is Josh. The associate that you had contact me was the utmost professional and I thank him for being so diligent about what he does.
— JR
I want to say the Viking Billing representative that I worked with from your company was and is truly professional. It was a true pleasure for me to speak with him and I’m looking forward to working with him to resolve this accident that was on my watch. Thank you.
— GR
My Viking agent is very professional and very patient with me in trying to resolve this issue. He knows his stuff, he knows his job and he's doing it to his utmost ability and he's trying to help me out a lot. Thanks.
— MS
The claims agent was very nice, good customer service and I appreciate it.
— FS
I just wanted to say that my Viking representative was very helpful, very professional, and I truly appreciated all the time that she provided on the call.
— LS
I'd like to say that my Viking agent was very polite and calm when he talked to me. I'm not the easiest person to deal with since I feel this is nonsense that I have a bill, but he kept it business like and I appreciate that.
— BS
10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
