Customer Reviews for Viking Billing
and Viking Client Services
At Viking Billing, we’ve worked with hundreds of thousands of customers through the years.
Solving problems. Answering questions. Restoring debts. Clearing names.
The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.
Integrity and Customer Service from Viking Billing
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
Viking Billing Always Strives to Get Good Reviews
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Real Customer Reviews of Viking Billing and Viking Client Services
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My Viking Billing agent was wonderful. She handled my case. She was very kind and I very much appreciate her taking care of my situation and being very kind and respectful. Thank you.
— JK
The Viking agent I talked with was very helpful and understanding of the situation. Just a good experience coming out of it - so happy to be working with her.
— SK
Even though I had to pay the money, just working with you…you guys handled that very professionally. Thank you.
— SK
I just want to comment that Jordan, who helped me with my claim, was extremely helpful, pleasant, truthful, honest and I really appreciate that after dealing with my rental car company. Thank you very much.
— RK
I'd like to say that my Viking agent was very polite and calm when he talked to me. I'm not the easiest person to deal with since I feel this is nonsense that I have a bill, but he kept it business like and I appreciate that.
— BS
Just a short note to indicate that Amber was very professional and helpful and moving towards resolution, so thank you.
— JT
The Viking Billing agent I just talked with was fair and prompt and nice as well and did a fine job, thanks. Bye
— GS
I had 2 different contacts with your company and both were very, very professional and very clear and quick to resolve the situation to our satisfaction. Thanks.
— SS
I’m just letting you know that the person we've been with is 100% professional. She's always cheery, she's always thorough with her information, and she's definitely a great employee. I wanted to tell you how much I appreciate that.
— JS
I got a call from a Viking Billing agent with regard to a rental car damage. She was very, very professional and very helpful, so kudos to her. Thank you.
— TS
