Customer Reviews for Viking Billing
and Viking Client Services
At Viking Billing, we’ve worked with hundreds of thousands of customers through the years.
Solving problems. Answering questions. Restoring debts. Clearing names.
The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.
Integrity and Customer Service from Viking Billing
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
Viking Billing Always Strives to Get Good Reviews
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Real Customer Reviews of Viking Billing and Viking Client Services
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
I got a call from a Viking Billing agent with regard to a rental car damage. She was very, very professional and very helpful, so kudos to her. Thank you.
— TS
I’m just letting you know that the person we've been with is 100% professional. She's always cheery, she's always thorough with her information, and she's definitely a great employee. I wanted to tell you how much I appreciate that.
— JS
I had 2 different contacts with your company and both were very, very professional and very clear and quick to resolve the situation to our satisfaction. Thanks.
— SS
The Viking Billing agent I just talked with was fair and prompt and nice as well and did a fine job, thanks. Bye
— GS
Just a short note to indicate that Amber was very professional and helpful and moving towards resolution, so thank you.
— JT
I was very pleased with the help Miranda from Viking Billing was able to provide me today. She was very professional and knowledgeable of my claim.
— JT
Jessica, one of your agents, recently assisted me with this issue with the settlement that I had with my car rental company. I wanted to say that she was amazing, very cooperative, and was able to understand my situation and understand my perspective and view, to be able to make things way smoother and easier with the conversations that we had and with all this discussion and in dealing with this whole settlement. It was done very professionally and very personally as well. I wanted to leave that message that I greatly appreciate the way I was treated by her.
— DT
I just wanted to put in a good word in for the representative that I had dealt with. She's the most sweetest, kindest lady.
— TT
I worked with a Viking Billing Service representative. He was truly a professional and easy to work with. Thank you.
— BV
My Viking agent was very professional, very helpful and he was very good at making sure the situation that didn't escalate. So, I thank him for his patience and his time.
— KW