Customer Reviews for Viking Billing
and Viking Client Services
At Viking Billing, we’ve worked with hundreds of thousands of customers through the years.
Solving problems. Answering questions. Restoring debts. Clearing names.
The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.
Integrity and Customer Service from Viking Billing
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
Viking Billing Always Strives to Get Good Reviews
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Real Customer Reviews of Viking Billing and Viking Client Services
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
I just want to say that my Viking rep, Rob, was very professional and really, really helpful.
— AN
My Viking Billing Service agent was very nice, courteous, knowledgeable and helpful in this situation. I’m just really glad I've got it all resolved. I appreciate all your work on this.
— MP
I just wanted to say that I was treated very nice, very fairly, things were explained to me completely. I totally understood and I do appreciate the friendliness of your people.
— JP
I spoke with Doug and he's definitely trying to help me with my situation and I appreciate that.
— CP
The person I spoke to was very pleasant and very helpful. She made what was a very painful experience a reasonable one for me. Thank you.
— BQ
My Viking agent, Karen, was very nice, very helpful and gave me all the information I wanted. I gave her a credit card number and as far as I'm concerned once I get a letter from you guys, this whole issue will be closed. She did a very superb job. Thank you.
— CM
My agent did a good job as usual today. I've spoke to him multiple times and he's always professional in trying to resolve this matter, so thank you very much. I appreciate it very much.
— SY
Joel did a very good job resolving my matter in a professional, respectful and expedient way. It was the best I've had with a matter like this.
— SK
The Viking Billing Service representative that took my payment was very professional, courteous, and kind.
— FM
I just wanted to thank the gentleman who helped us resolve our claim issue. He was very professional, very courteous and very understanding, which will lead us to more business with our rental car company. Thank you.
— GJ
