10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
The lady who helped me from Viking Billing Service was awesome. She was very professional.
— KW
Roxanne, my Viking Billing contact, was an excellent customer service representative. She was very professional and polite and efficient and I appreciate all those things. Thank you.
— JW
Joe, our Viking Billing agent, was very helpful and friendly and he's been trying to help me get this resolved. Thank you.
— JW
My Viking agent is great and really helpful in solving a lot of the confusion. Thank you.
— JW
Hi, I was speaking a Viking Billing agent and it was really refreshing to have a more human conversation than most people wanting money or information from you these days. I appreciate that. Thanks.
— EW
Joe was extremely helpful. I really appreciate it.
— DW
I'd like to thank Joseph from Viking Billing for being very easy in the process and being very nice. Okay, thanks. Bye.
— TL
My Viking Billing Services agent spoke clearly and communicated everything I needed to know clearly and directly, thank you.
— CS
My contact at Viking Billing is very professional, very respectful, and very understanding of the situation. She did a great job handling it.
— JC
I was treated very nicely by Rob. He was very courteous and followed up on pending matters, thank you very much.
— AF