Customer Reviews for Viking Billing
and Viking Client Services
At Viking Billing, we’ve worked with hundreds of thousands of customers through the years.
Solving problems. Answering questions. Restoring debts. Clearing names.
The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.
Integrity and Customer Service from Viking Billing
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
Viking Billing Always Strives to Get Good Reviews
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Real Customer Reviews of Viking Billing and Viking Client Services
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
The Viking employee I’ve dealt with has been treating me fairly and with respect. We've contacted each other, provided the documents to the insurance adjuster and the credit card company and now we are just waiting. Everything’s great. Thanks.
— GB
My Viking agent was very professional. I like how she handled the matter. I liked her tone, everything about her was very professional. I would love to give her a 10. Thank you.
— DB
The representative who talked to me was very kind; very professional. Thank you very much.
— MB
The Viking agent who helped me was a blessing, very kind and patient.
— MB
The operator that I talked to was very nice, clear on telling me what to do to at least start the fix to my problem. Didn't sound like a normal customer service person, she actually talked to me and actually did a really good job. Thank you.
— SD
The individual that called me did very well with handling my situation. I was a little frustrated at first then she did handle it and I do appreciate her so much. Thank you very much.
— LD
Your representative was very professional and assisted me in trying to figure out what damages the call was about. Reward her because she was excellent. Thank you.
— DD
I have been working with the same Viking Billing rep since about September and I just wanted to let you know that she has been very professional and she's been very, very helpful. She's great.
— PD
My Viking agent was very helpful and very clear. Thank you very much.
— SD
You guys were so professional and treated me with respect, knowing that I did not have a job and then allowing me to make payments for the damage because I acknowledge the damage. So, thank you very much. You all have been very professional.
— AC