10050 Crosstown Cir.
Eden Prairie, MN 55344
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
The Viking agent who helped me was a blessing, very kind and patient.
The customer service rep from Viking that I spoke to was very professional and very helpful and friendly. It was a very good experience with customer service.
Your employee has been very helpful and I appreciate his help. Great person, you're lucky to have such a good worker for your company. Thank you.
Miranda was wonderful, very patient with me, very knowledgable, went with me the whole way, I'm really, really pleased with the service I got so thank you very much. Everything is done and in my mind, one less thing to worry about. Thank you, bye.
You guys were so professional and treated me with respect, knowing that I did not have a job and then allowing me to make payments for the damage because I acknowledge the damage. So, thank you very much. You all have been very professional.
The agent that I dealt with was very helpful, very polite and he took very prompt action.
The operator that I talked to was very nice, clear on telling me what to do to at least start the fix to my problem. Didn't sound like a normal customer service person, she actually talked to me and actually did a really good job. Thank you.
My Viking agent was very helpful and very clear. Thank you very much.
I have been working with the same Viking Billing rep since about September and I just wanted to let you know that she has been very professional and she's been very, very helpful. She's great.
Kayla was very professional and very kind and very cooperative and helpful, thanks.