3 Ways to Improve Your Customers’ Payment Experience

When it comes to your business, you don’t want to miss out on any possible sales. If your customers are having issues paying for your products or services, they might decide to abandon their purchase altogether. To ensure that you are giving your clientele the best possible payment experience, here are some ways you can improve your process.

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4 Signs You Need Help from a Third-Party Debt Collection Agency

Debt Collection is not for the faint of heart. It’s an industry that is often looked down upon and seen as an unnecessary evil. But at Viking Client Services, we view debt collection as an opportunity to help businesses succeed, and customers maintain their dignity during the debt collection process. If your company has noticed past due accounts growing, here are four signs that you need to hire a third-party debt collection agency.

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What You Need to Know About These 5 Common Financial Scams

There will always be people out there trying to scam us out of our money. The more educated you can be about current scamming tactics, the better prepared you will be when someone inevitably attempts to scam you. Here are the most common financial scams right now and how you can avoid them.

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Three Top Ways to Protect Your Customers’ Data

Protecting your customers’ data is a vital part of your business strategy. If your customers’ information is compromised, it’s not only devastating to your customer, but it can also be detrimental to your business. The key to protecting that data and information is to set up protection now so that you don’t have to worry about a security breach in the future. 

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The Right Financial Advice 

You’ve probably heard it said at some point that the best day to plant a tree was 20 years ago, and the second best day is today. The obvious takeaway is that what you should have been doing for years shouldn’t be delayed another day. Start now and forget the past.

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Managing Money - Good Habits in Hard Times

The economy around us is reeling. In the midst actively recovering from the COVID-19 pandemic and the long-term impacts of supply chain issues, inflation, interest rates, and gas prices are putting us on edge yet again. Without a crystal ball and with gas prices reaching 10-year highs, it’s hard to know how to move ahead in business or in life. 

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How to Identify a Scam Debt Collection Call

At Viking Client Services, we’ve been in the debt collection business for more than half a century. Throughout the years, we’ve been questioned many times. 

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Economic Vertigo and Financial Stability

Just 2 years ago, our country was in one of the most thriving economic seasons of recent history. Now, after a pandemic and a wide range of national crises, and with supply chain fiascos that have made once commonplace items hard to come by, things look completely and utterly different.

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Turning a New Year into a New Financial Season

Whether it’s losing weight or giving up sweets or cigarettes, people are joining gyms, downloading apps, and buying gear to make goals possible. It's New Years Resolution time.

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Building Better Financial Habits

The only way that things will be different tomorrow is if you make practical changes today.

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Rebuilding Your Financial Life

If you’re like most of America, you were hit financially by the pandemic and all the ensuing economic and financial crisis that rippled out from it. Many Americans ate through all of their savings. Some pivoted to depending on credit cards or cashing in their retirement plans. Business owners - those whose businesses survived the shutdown- had to redefine and reposition themselves just to stay afloat.

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“Viking Client Services is harassing me!” (and other things we read online about our company).

We've heard it all. “Viking debt collectors are scammers!” "Viking Client Services is running a scam." "Viking debt collectors threatened me." And the list of accusations goes on and on.

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Scams Are On the Rise

You’ve probably received a phone call in the past month or so that informs you of the status of your car’s extended warranty — probably a warranty you were unaware existed. The efforts and attempts to engage people in sales discussions are getting more and more creative. They’re also getting more deceptive. While some companies are simply using diversion and overgeneralizing statements to provoke a response from potential customers, others are upping their scamming game to try to solicit bank account or credit card information. Deceptive methods to generate sales leads are one thing. Deceptive methods to steal money or identity is something entirely different.

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Debt Collection - How to Avoid It and How to Recover from It

In our industry, we’re no stranger to the difficulties and challenges of debt collection. We work with people across the country who need to reconcile accounts and pay off past due balances. Sometimes people have just fell on hard times and have compiled more debt than they were able to handle. Sometimes it’s a mistake, and we help people clear their name. Of course, in our industry there are also times that people avoid our calls and it’s an uphill climb to get to any sort of account reconciliation.

Our half a century of experience in this industry is a resource for those who are either trying to avoid debt collection or trying to recover from it. We’ve helped people clear their name, restore their credit, and move ahead with new opportunities.

Here are some thoughts on avoiding and recovering from debt collection: 

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Small Business Strategies. Big Business Benefits.

Many small businesses are built around the passion and uniqueness of their owners. A drive to succeed and a product or service that matters to them brought them to start a business and do the hard work to make it last. Whether it’s a small storefront or a service company, keeping a small business moving comes down to providing them with the resources, tools, opportunities, and services that their larger counterparts have access to.

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Payment Services to Help Build Small Business

Owning and operating a small business is not for the faint of heart. It’s takes a blend of entrepreneurial drive and detail-oriented attention. It often demands long hours, sacrificed holidays, and weekend work. It requires the ability to wear many hats simultaneously while also juggling. Whether you’re running an online start up or have a storefront business that you’re pouring yourself into, it takes more than an idea to succeed at business.

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Rental Car Insurance & Inspection

Making the Right Moves When You Rent a Car

If you’re flying somewhere for work or leisure and renting a car, there are some things to remember. It’s not all about rushing through the process so that you can get to your hotel or to the beach. Following the right steps when renting a car could be the difference between a good trip and a trip you can’t put behind you.

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A Recession Proof Mission

At Viking Client Services, we’ve spent half a century in our industry. We’ve worked hard to build a successful business that puts people first and solves problems by being honest and hard-working. Our industry is highly regulated and yet we’ve always maintained our integrity. Our work is challenging and yet we’ve always remained committed to doing good work that solves problems for people and businesses. This work has taken us through just about every economic climate imaginable, and we’ve kept steadily committed to our mission through each season.

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Is Viking Client Services a Scam?

We’ve written on this topic multiple times in the past. Sometimes it’s because we’re working to let people see that the negative reviews of our company are in the minority. Negative reviews make up a fraction of a percentage of the feedback we get about our employees, how they treat people, about how our process work to solve problems.

We’ve been in this industry for more than half a century. The truth is that many of our efforts in the spaces we work wouldn’t get us far if we were running a scam. We live, work, breathe, and move in one of the most highly-regulated industries in the country. The proliferation of scams and distasteful or outright unethical business practices by other companies in this space in times past (and even to this day at times) have led to significantly increased governance and strictly regulated standards for compliance.

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Collections: A Path Toward Opportunity

Let’s face it. Debt collection has a tough reputation. People don’t want to hear from us, and that’s not entirely without reason. On one hand, when a member of our recovery team contacts you, it probably means that you’re going to end up paying out some money. But some end up avoiding us altogether because of the reputation that this industry has. Every few months, a story hits local or national news about a lawsuit or shady business practices from a collection agency. Someone pretending to be legitimate uses manipulation and dishonesty to collect funds — whether legitimately owed or not.

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Keeping Business Moving Forward

For more than 50 years, we’ve been doing good work, remaining committed to people and committed to good. Now, in the current economic climate, the work we’re doing is helping to keep businesses moving forward when many others are floundering. Our subrogation services are working to mediate between businesses and their customers. Our debt recovery teams are helping people find workable solutions to move out from under their debts. And our payment solutions are keeping business owners in the driver’s seat of their business. We’re making sure that money exchanges hands safely and securely.

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Payment Services - A Changing Industry for Small Business

On the list of business services that Viking Client Services performs for our customers is payment processing. An essential piece of running a small business, credit cards and other payment processing methods can be a costly and cumbersome piece of the puzzle. If not done in the right way with the right vendor, these solutions may be too prohibitive financially or too limited from a technical standpoint.

That’s why Viking Payment Services partners with small businesses with payment processing solutions that are affordable and versatile for any business model.

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The Work We Do in the Times We’re In

At Viking Client Services, we offer a variety of different financial services. From card payment processing and insurance subrogation to debt recovery and collection services and account management, our team is continuing the good, essential work we do. As the economy continues its back and forth shift, coming from its incredibly strong start to 2020 to the record-high unemployment numbers, Viking has worked hard to make sure our people and our customers are taken care of.

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The Words We Don’t Say: Values-Driven Leadership in our Industry

At Viking Client Services, we know that there are conversations happening about debt and collection and recovery that aren’t speaking favorably of us. And a Google search using the words, “Viking Client Services Scam” will take you to a site that helps people determine if companies like ours are operating legally and using fair and ethical practices for doing our jobs. Other similar sites are doing the same thing, designed to help stop debt collection scams. The truth is that the vast majority of our work is looked upon favorably, and many people, even within the debt collection space, understand that we’re doing the job in front of us.

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Debt Collection: Good Work for the Twin Cities

At Viking Client Services, we provide a variety of professional and financial services to businesses across the country. Payment services and solutions and insurance subrogation are have us working with a variety of business clients and interacting with customers in a wide variety of circumstances. The work we do here at Viking is also focused on debt recovery and debt collections.

Collections is an industry often inundated with criticisms, assumptions, and misconceptions. Ideas of sketchy tactics and bullying come to mind when people talk about collections. And legal resources will claim that we (along with other companies in our industry) are breaking laws or violating ethical boundaries by contacting our customers.

But more than 50 years in this industry proves otherwise.

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10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344

1-800-767-7895
952-944-7575

NMLS# 954098

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