Customer Reviews for Viking Billing
and Viking Client Services
At Viking Billing, we’ve worked with hundreds of thousands of customers through the years.
Solving problems. Answering questions. Restoring debts. Clearing names.
The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.
Integrity and Customer Service from Viking Billing
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
Viking Billing Always Strives to Get Good Reviews
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Real Customer Reviews of Viking Billing and Viking Client Services
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
Alicia did an excellent job of keeping up to date on status of the claim and what I can expect going forward. She is very accessible, very informative and really appreciate her. She's doing a great job. Thank you.
— DG
I just talked to Rob in claims recovery assistance at Viking Billing Service and he was very helpful and very nice and I appreciate the service.
— CS
I think you guys have great customer service and I appreciate you guys working with me for the damage I caused to a rental car. Thank you.
— SS
My agent was very professional, very helpful, making the process a lot easier. Thank you.
— DR
My Viking Billing rep has been such a dear person helping me resolve this issue that I've had, and I appreciate all her help.
— JM
Karen, the service representative who helped me, was excellent. She was concise and polite and got everything taken care of. Thank you so much.
— DH
Your agent that just called and helped me through the dispute on this claim was very professional, courteous and very efficient. Thank you.
— NB
Your agent was a very respectful and professional man. He does good at his work. Have a blessed day.
— DC
Your agent was very professional in answering all my questions.
— HD
The agent I've been working with has been courteous and respectful and we're working our way through the claim.
— RG
