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Customer Reviews for Viking Billing
and Viking Client Services

At Viking Billing, we’ve worked with hundreds of thousands of customers through the years. 

Solving problems. Answering questions. Restoring debts. Clearing names. 

The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.

Integrity and Customer Service from Viking Billing 

The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.

Viking Billing Always Strives to Get Good Reviews

At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.

Real Customer Reviews of Viking Billing and Viking Client Services

Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.


My claims agent was professional and patient

The agent I worked with was very professional and patient with me. I got all the information I needed, it was a very pleasant discussion.

— MA

My interaction with Viking Billing Services was good

Hi, I really appreciated the transaction I had with your employee. Things went well.

— JT

Viking Billing Services - Helpful in Difficult Situations

Your representative was very helpful in a difficult situation. He treated me very well and I was very impressed with his customer service. Thank you.

— JS

Viking Billing Services Representatives - Wonderful to Work With

My agent was great, wonderful to work with, and a wonderful guy. I really appreciate him giving me a phone call to deal with this situation. He’s really easy to work with. Thank you.

— CA

Viking Billing provides professional, friendly assistance

Good morning. I just had a pleasant conversation with a Viking Billing representative, and would like to thank you and your company for the professional, friendly assistance she provided. Thank you very much.

— DL

Viking Billing Services representatives are professional and respectful

Your representative was very professional, very respectful, listened to everything that happened. Very well done. Thank you. You guys have a great employee on your hands. Have a great day.

— MB

Viking Billing agents are pleasant and nice to work with

The agent was great on the call. I have no idea what the claim was but we'll figure it out. She was very pleasant and very comfortable and very nice to work with. Thank you very much.

— TP

Viking Billing employees are professional and accommodating

The Viking employee I worked with was very professional and very accommodating and I appreciate you all have been very professional in this matter. Thank you so much.

— KT

Viking Billing Services helped me prove I didn't owe any money

I was very happy with the way my situation was handled. The fact that the agent is going to resolve this without me being charged anything is truly satisfying.

— KB

Viking Billing Services - Great, Friendly Customer Service

My experience was excellent and the customer service was great. I spoke to people who were friendly and they fixed my issue.

— EB

  1. Viking handled my issue quickly and thoroughly
  2. Viking Billing agents are professional and thorough
  3. Viking Billing takes proactive role in taking care of people
  4. Viking Billing agents are professional

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10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344

1-800-767-7895
952-944-7575

NMLS# 954098

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