Customer Reviews for Viking Billing
and Viking Client Services
At Viking Billing, we’ve worked with hundreds of thousands of customers through the years.
Solving problems. Answering questions. Restoring debts. Clearing names.
The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.
Integrity and Customer Service from Viking Billing
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
Viking Billing Always Strives to Get Good Reviews
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Real Customer Reviews of Viking Billing and Viking Client Services
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My agent did a good job as usual today. I've spoke to him multiple times and he's always professional in trying to resolve this matter, so thank you very much. I appreciate it very much.
— SY
Your customer service representative was a pleasure to deal with, was very professional and took care of my needs. Would be very happy to deal with her again.
— FS
The Viking Billing rep who worked with me today was very professional, very helpful, worked well with me, I'd give her a thumbs up.
— RB
Tammy was very helpful and polite. I appreciate her service. Thank you.
— MC
My interaction with your customer service rep was very good. She discussed the situation, listened to where I was at and we have a plan going forward. I appreciate her help.
— NC
This is Wallace and I wanted to tell you that I dealt with one of your employees on Friday, and another a few minutes ago and they were both awesome. So, I do thank you for that.
— WS
I wanted to say how nice my agent was in helping me with my claim and I appreciate his professionalism and assistance. Thank you so much.
— KH
I just spoke with my Viking Billing agent about a claim and I very much appreciate it. She was very polite and friendly.
— GW
Alicia did an excellent job of keeping up to date on status of the claim and what I can expect going forward. She is very accessible, very informative and really appreciate her. She's doing a great job. Thank you.
— DG
I just talked to Rob in claims recovery assistance at Viking Billing Service and he was very helpful and very nice and I appreciate the service.
— CS
