10050 Crosstown Cir.
Eden Prairie, MN 55344
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
I'm really satisfied with the customer service I received today. I'm just grateful for it and had an excellent experience. Thank you so much.
John has been very helpful in trying to resolve this issue with the credit card company and I appreciate it very much, thank you very much.
My name is Brian and I was on the call with one of your representatives a short while ago and the service was excellent and I appreciate it.
The operator was very courteous and kind. She got to the point and the details. I think she was very professional in the way she handled it. Thank you.
The agent that I spoke to was very respectful, very caring and made sure we got to the bottom of my situation. And I greatly appreciate our conversation.
The agent from Viking Billing Services I dealt with was very respectable and I just want to say she did a great job.
My Viking representative was so helpful and was so nice and actually followed up. She was very nice. Thank you.
I appreciate my Viking representative getting back to me in a timely manner. It eases my mind.
My Viking Billing agent definitely treated me with respect.
Thank you very much for your service. I was treated fairly and very professionally, and you should be proud of your staff. Thank you very much.