10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
My Viking Billing agent was very nice, very understanding, helped me out kinda quick and everything like that and she did a nice job, thank you.
— LB
The gentleman that handled this issue with me, Joe, was absolutely wonderful. He’s very forthcoming, very understanding and provided me with all the information I needed. Thank you.
— RS
The girl I spoke with was very polite, very professional. It was nice doing business with her.
— AH
My interaction with your employee Roxann was very kind and courteous and I would like to thank her very much.
— HB
The Viking Billing agent was very nice and very concerned and she took care of the matter in a appropriate way, thanks.
— DT
The nice lady who helped me out, she was courteous, she had a great sense of humor, she handled me just perfectly. I suggest we give her a nice big raise
— JC
Judy was very professional and helpful. I haven't gotten my situation resolved but I'm hoping to with her help.
— SO
My agent was very wonderful in describing what happened with my accident and what's happening. I really appreciate her help with this, thank you very much.
— AC
Steve handled my customer service call with Viking Billing Service professionally and fairly and was able to expeditiously resolve my concerns.
— PU
Hi. My claim manager was very professional, very kind.
— NG