Debt Collection (or Debt Recovery) agencies often have a bad reputation. But there are agencies like Viking Client services who work to treat everyone involved in the debt collection process with dignity and can help your business recover its financial loss. If you’re a small business, you might be wondering if a service like Viking would really benefit you. Here’s why we think recovery from Viking Client Services can help your small business succeed.

Keep Capital Open

With often limited cash flow, small businesses can benefit from someone advocating on their behalf to recover severely overdue accounts. When clients aren’t making payments on their invoices it can be detrimental to the well-being of your operation. Debt recovery keeps assets moving and frees up capital to be able to continue to reach your business goals.

Customer Retention

Just like anyone, customers go through hard times. Often, people aren’t trying to scam you out of money, but are honestly just trying to make ends meet the best they can. Hiring a debt collection agency that treats your clients with dignity can actually benefit your relationship with your clients and encourage them to return to your business in the future.

Employee Satisfaction

For people that do not have a background or training in debt recovery, collecting overdue accounts can be stressful, draining, and unpleasant. Hiring an agency to assist your business in debt collection can work to free up your employees to do the job that they are hired to do, increase their productivity, and keep financial recovery out of it. Employee satisfaction is essential to retention and can make life much easier for small business employers.

Avoid Collection Regulation Issues

The debt collection process is highly regulated by the Fair Debt Collection Practices Act (FDCPA). Anyone collecting on a debt must follow strict guidelines. Debt collection agents are well-versed in these practices and are able to ensure that your business avoids costly and potentially damaging litigation that could put your business at risk of closure.

Viking Client Services is committed to good, even when collecting bad debt. Each situation is different, and each person involved in the debt collection process deserves to be treated with respect. Our team brings proven results to your small business as you navigate the unknown lands of debt collection. We are committed to the customers we serve and the employees we hire. We are committed to doing what is right for our clients, customers, employees, and the community at large. We are, and always have been, in this business for the people we serve.