10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
We’ve written on this topic multiple times in the past. Sometimes it’s because we’re working to let people see that the negative reviews of our company are in the minority. Negative reviews make up a fraction of a percentage of the feedback we get about our employees, how they treat people, about how our process work to solve problems.
We’ve been in this industry for more than half a century. The truth is that many of our efforts in the spaces we work wouldn’t get us far if we were running a scam. We live, work, breathe, and move in one of the most highly-regulated industries in the country. The proliferation of scams and distasteful or outright unethical business practices by other companies in this space in times past (and even to this day at times) have led to significantly increased governance and strictly regulated standards for compliance.
We do good work because ultimately we want to solve problems. From the work our account reps do to recover debts to the payment processing infrastructure that both manages payments and protects and encrypts data, we’ve established our reputation on good, hard, honest work that gets things done.
Surprisingly, it’s not necessarily the type of work we do that makes it tough, even though our collection representatives certainly have some difficult discussions sometimes. We have a team of hard-working, highly-motivated, and highly-relational people doing good work for us. Not every interaction goes smoothly, but the vast majority of them do! Our employees are driven to succeed.
The standards for compliance and data security in our industry require Viking Client Services to protect the people we work with without compromise. They demand that our people and our processes work to find solutions that work for everybody. They demand high ethical standards and collaboration. We know we’ve succeeded at Viking when we see problems being solved and people having positive experiences. When our employees are showing their creativity, working together to make our company all that it can be.