At Viking Client Services, we provide a variety of professional and financial services to businesses across the country. Payment services and solutions and insurance subrogation are have us working with a variety of business clients and interacting with customers in a wide variety of circumstances. The work we do here at Viking is also focused on debt recovery and debt collections.

Collections is an industry often inundated with criticisms, assumptions, and misconceptions. Ideas of sketchy tactics and bullying come to mind when people talk about collections. And legal resources will claim that we (along with other companies in our industry) are breaking laws or violating ethical boundaries by contacting our customers.

But more than 50 years in this industry proves otherwise.

Truthfully, 99% of our employees’ interactions with customers and clients are very positive. Customers and clients have their questions answered. Our employees use their problem-solving skills to find a solution that works for everyone. People work together to solve problems.

Restoration - an essential function in business

Much of the work that we do in collections is focused not on the money someone owes but on problems someone is facing. We work with them to help discover the things that need to happen to solve the problem. The circumstances that lead someone to end up on our call lists vary and the work we do to help resolve the issues and get everyone to a better situation is something we are proud of.

The most essential function of the work we do in collections and debt recovery has to do with restoration. Restoration is about bringing things back to where they ought to be. Sometimes that’s helping a person resolve an issue that has been plaguing them. Sometimes it's simply helping them create a plan. Restoration helps businesses continue the work they do and it helps individuals gain financial control in their lives.

While words like collections and debt recovery can come with some heavy baggage, at Viking Client Services, we like to say we're redefining these words. We're making them synonymous with words like leadership, value, and restoration.

We’re making them about something that everyone can believe in and get behind.

To find out more about who we are, the work we're doing, and the opportunities we give people to do good work that makes a difference, check out our careers site.

We're always building a team of quality employees.