Since we opened our doors and began work in our industry, we’ve remained steadfastly committed to the people we serve, the people we employ, and the people in our communities. Our commitment to people means that our customers deserve to be heard.

Committed to Customers

Some of the work that we do at Viking Client Services is most commonly referred to as Debt Collections. It’s an industry that is plagued by stereotypes and assumptions. Unfortunately, some of these come directly from people’s experiences with collection agencies. Some use deceitful, disrespectful, or demeaning tactics in their efforts to recover debts. But since the day we opened our doors, Viking Client Services has worked hard to keep our values first in every interaction. We seek to listen to the people on the other side of the phone call. We try to find ways to help them solve problems. We offer them solutions.

Committed to Our Team

Our commitment to people means we take time for our employees. We invest in them, giving them access to tangible skills training. It means we invite them into discussions about our workflow, our processes, and our strategies, giving them the chance to solve the problems that our company faces on a daily basis. The people we employ deserve our loyalty, and we show it to them every chance we get. From a workplace that feels comfortable and fun to a job that has opportunities for generous compensation and promotion, we are committed to giving our employees a great place to work.

Committed to Our Community

Viking is committed to various charities around the Twin Cities. People at all levels of our company work together to contribute and to serve in causes that are meaningful to our company and our employees.

Being committed to people isn’t just a few words on a website or a business card. It truly is the way we do business. We are committed to the people we talk to every day on the phone - even the difficult conversations! We are committed to the employees who are working hard every day to give Viking it’s great name in our industry. And we are committed to making our communities better places to live and work.

Everything we do at Viking Client Services continues to be about serving people. In these difficult times we find ourselves in as a nation, we remain committed to the things that have made this company great for over half a century.