10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344
1-800-767-7895
952-944-7575
NMLS# 954098
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
Aaron, my Viking Billing agent, was great, very pleasant and polite. Thanks.
— AZ
I just want to say that Tammy was an incredible help and I just appreciate it so much - her patience and her clarity. You are lucky to have her work for you.
— RA
I just wanted to say that I just spoke to Alicia and she was very helpful and she offered me a couple thoughts and things that I wouldn't have thought of. She was extremely helpful. She’s great. Good job.
— ZA
I have been working with a Viking Billing representative named Steve. He's been very professional, very helpful, and I'm confident that the claim with my rental car company is going to be handled. It was a pleasure doing business with him.
— NB
My Viking represenative was professional and courteous.
— MB
The Viking agent who was helping me was very professional and very kind and courteous and answered all my questions. Thank you.
— TB
The agent I spoke to at Viking Client Services was very professional and also gave me a lot of additional advice. I very much appreciate it so, great client service, thank you.
— RB
The Viking employee I’ve dealt with has been treating me fairly and with respect. We've contacted each other, provided the documents to the insurance adjuster and the credit card company and now we are just waiting. Everything’s great. Thanks.
— GB
My Viking agent was very professional. I like how she handled the matter. I liked her tone, everything about her was very professional. I would love to give her a 10. Thank you.
— DB
The representative who talked to me was very kind; very professional. Thank you very much.
— MB