Customer Reviews for Viking Billing
and Viking Client Services
At Viking Billing, we’ve worked with hundreds of thousands of customers through the years.
Solving problems. Answering questions. Restoring debts. Clearing names.
The customers we interact with are often in difficult situations. Sometimes they’ve caused damage to a rental car; sometimes they haven’t. What they need is an advocate who will work on their behalf.
Integrity and Customer Service from Viking Billing
The truth is that over 99% of people who receive a letter from Viking Billing say that they’re more than satisfied with the way they’re treated. Our hard work on behalf of our customers is consistently mentioned when we're reviewed. So is our customer service, our integrity, and our ability to solve problems alongside customers.
Viking Billing Always Strives to Get Good Reviews
At Viking, we understand that there are a lot of review sites on the web. Some of them…many of them…don’t tell the whole story. They tarnish the reputation of our great employees by focusing on one person’s bad experience or perspective.
Real Customer Reviews of Viking Billing and Viking Client Services
Over time, we’ve compiled thousands of reviews from customers over voicemail. These reviews tell a story of a company that’s been around for 50 years; that’s staying committed to people and committed to good in each interaction. Some of these reviews have been transcribed here.
Aaron, my Viking Billing agent, was great, very pleasant and polite. Thanks.
— AZ
The woman I spoke with was very polite, very professional, understood the situation and gave me information that I needed. So all in all it was a good call and I will follow up, thank you.
— LE
I just want to comment that Jordan, who helped me with my claim, was extremely helpful, pleasant, truthful, honest and I really appreciate that after dealing with my rental car company. Thank you very much.
— RK
Patricia, my Viking agent, was very helpful with my claim and she made things crystal clear. We got everything resolved very quickly.
— DE
I spoke to my Viking representative this morning for the second time. He's always professional and always answers all my questions and deals with everything professionally. I highly recommend him. Thank you.
— AE
Hi, I've been working with a Viking Billing representative regarding a claim. She's been nothing but helpful, really patient and kind and information filled. She is definitely a wonderful team member.
— NF
The Viking Billing rep I've been talking to has been nothing but professional and respectful and helpful and kind throughout my entire working relationship with her. I appreciate her willingness to follow up and her willingness to be helpful. She is an exceptional employee. Thank you.
— SF
The representative who called me from Viking was extraordinarily professional and I think he went out of his way to be helpful and I appreciate it very much. Thank you.
— MF
The representative from Viking was very kind and respectful. She spoke to me in a great tone that I greatly appreciated. She handled everything and she actually made my day. Thanks.
— TG
Rob has been very helpful with the claim against me on the auto rental. Very professional and is doing a great job, thank you.
— DG
