What is the Fair Debt Collection Practices Act (FDCPA)?
The Fair Debt Collection Practices Act (FDCPA) is a federal law that protects you from unethical or defamatory tactics by debt collections companies as they attempt to recover debts. While Viking Billing Service is not a collection agency, it recovers debts and outstanding balances on behalf of various companies, often putting Viking Billing in those conversations with Viking Client Services (VCS) and other debt collection agencies. The law restricts the activities and behaviors of debt collectors, when they can call a residence and how often they can contact people. A violation of FDCPA standards can open up collections agencies to litigation and penalties.
