Is Viking Billing Service a Collection Agency?
People often mix up various functions of our company and assume that a call or a letter from Viking Billing Services about a rental car means that their rental car company sent their balance to a collections agency. They haven't. But sometimes these same people do a quick search online and find bad information that reinforces their concern.
We work on behalf of rental car companies, clearing up account balances and working to resolve claims disputes. This allows the rental companies to focus on what they do best, which is provide customers with vehicles and service they can trust. And it allows us to do what we do best, which is take care of details and solve problems for people.
There is a part of Viking Client Services that works as a collection agency, but it is a separate division from Viking Billing Service.
